Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Senior Forward Deployed Engineer (AI Agent)
Build and deploy AI agents using LLMs and agent frameworks, integrate them with enterprise systems, and guide customers through high-impact deployments.
Senior Infrastructure Engineer/SRE
Build and maintain Cresta’s multi-cloud Kubernetes infrastructure, CI/CD pipelines, and ML ops tooling to ensure reliable, secure AI platform operations.
Senior Machine Learning Engineer
Build and deploy LLM-powered AI agents and real-time augmentation systems for contact centers using RAG, multi-agent orchestration, and evaluation frameworks.
Senior Product Designer, AI Builders
Designs the end-to-end builder experience at Cresta that lets contact center teams — from developers to business operators — create, evaluate, and deploy AI agents and workflows. The role blends product/UX design, prototyping, and user research, using Figma plus AI-native tools like Claude Code, Cursor, and MCP.
Senior Software Engineer, Backend (AI Agent)
Build and optimize scalable backend systems powering Cresta’s AI Agents, focusing on reliability, performance, and integration with cloud-native technologies like Kubernetes and gRPC.
Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.
Senior Windows Native Application Engineer (Screen Recording)
Build native desktop screen-capture and analytics systems for QA, compliance, and workflow automation using OS-level APIs and low-level systems programming.
Senior Software Engineer, Frontend (Platform)
Build and maintain Cresta’s frontend platform, designing reusable components and architecture for AI-driven customer-experience products using React or Angular.
Staff Machine Learning Engineer
Build and lead next-gen agentic AI systems at a Stanford-born AI company, designing scalable LLM workflows, robust evaluation frameworks, and real-time agent augmentation for enterprise contact centers.
Strategic Sales Director, East
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Senior Communications Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Senior Developer Relations Engineer
Build and demo AI agents on Cresta’s platform, create tutorials and workshops, and engage with developers to improve the product and onboarding experience.
Engagement Manager (Professional Services Sales)
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Growth Marketing Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Director of Enterprise AI Success.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Sales Development Manager - East
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Program Director
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…