Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Senior Software Engineer, Backend (Taiwan)
Build and maintain scalable backend services and APIs in Go and Python that power Cresta’s AI-driven customer engagement platform, integrating real-time agent augmentation and conversation intelligence.
Software Engineer Intern
Build real-time AI systems that power live customer interactions in contact centers, combining LLMs, backend services, and user-facing apps to improve efficiency and revenue.
Staff Machine Learning Engineer
Build and lead next-gen agentic AI systems at a Stanford-born AI company, designing scalable LLM workflows, robust evaluation frameworks, and real-time agent augmentation for enterprise contact centers.
Staff Software Engineer, Backend
Lead the architecture of scalable backend systems powering Cresta’s AI platform, enabling real-time AI agents and enterprise integrations for customer experience.
Staff Software Engineer, Backend (Bucharest)
Build and scale a customer-data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to deliver real-time insights and drive AI-powered customer engagement.
Senior Developer Relations Engineer
Build and demo AI agents on Cresta’s platform, create tutorials and workshops, and engage with developers to improve the product and onboarding experience.
Conversational Designer, APAC
Design and deploy AI-powered conversational agents and real-time agent coaching systems for APAC customers, collaborating with ML, product, and customer success teams.
Program Director
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…