Company facts
- Founded
- 2006
- Employees
- 374
- Headquarters
- United States
- Type
- Private
- Funding
- Series B · $350M · 2022
- Subsidiaries
- Botium, QBox, Centra CX
About
Cyara provides an AI‑powered platform for continuous testing and monitoring of customer experience across voice, digital, messaging, and conversational AI channels. The platform enables enterprises to validate and govern AI agents before production, using AI‑driven analytics and automated functional testing to ensure every customer journey is flawless. With a focus on IVR, contact center, chatbot, and generative‑AI assurance, Cyara delivers full‑journey visibility, compliance, and trust validation for more than 350 million interactions annually. Its distinctive edge lies in testing AI agents with AI agents, turning pilots into production‑ready deployments and enabling friction‑free, high‑quality CX at scale.