Cyara
Automated platform for testing and monitoring customer experience channels.
Company facts
- Founded
- 2006
- Employees
- 374
- Headquarters
- United States
- CEO
- Rishi Rana
- Type
- Private
- Funding
- Series B · $350M · 2022
- Subsidiaries
- Botium, QBox, Centra CX
About
Cyara provides an AI‑powered platform for continuous testing and monitoring of customer experience across voice, digital, messaging, and conversational AI channels. The platform enables enterprises to validate and govern AI agents before production, using AI‑driven analytics and automated functional testing to ensure every customer journey is flawless. With a focus on IVR, contact center, chatbot, and generative‑AI assurance, Cyara delivers full‑journey visibility, compliance, and trust validation for more than 350 million interactions annually. Its distinctive edge lies in testing AI agents with AI agents, turning pilots into production‑ready deployments and enabling friction‑free, high‑quality CX at scale.
Open positions
Principal Product Marketing Manager, Agentic AI
As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and…
Principal Project Manager
Cyara is hiring a Principal Project Manager to lead a portfolio of complex enterprise implementation engagements within its Professional Services organization, acting as a player-coach who both manages strategic accounts and leads a small PM team. The role focuses on PMO standards, governance, reporting, and project financials using PSA tools like Rocketlane.