Delaphone
Delaphone (now DLP) is a Ghana-based telecommunications company providing cloud telephony, VoIP, contact center solutions, and CRM services to businesses across Africa.
Company facts
- Headquarters
- Ghana
- CEO
- Yvonne Akos Dumenyo
About
Delaphone Ghana Limited, now rebranded as DLP, is a leading telecommunications and ICT company based in Accra, Ghana. Founded with a mission to power communication for Africa's businesses, creators, and entrepreneurs, the company has been providing exceptional telephony solutions for over a decade. Originally established as a provider of reliable, affordable internet telephony products and services, Delaphone has evolved into a comprehensive digital communication and customer experience solutions provider. The company specializes in delivering turnkey contact center and IP telephony solutions, serving airline operators and businesses across various industries. Delaphone offers a virtual omni-channel platform that enables businesses to manage both inbound and outbound communications seamlessly across voice, SMS, chat, email, WhatsApp, and social media channels. With a strong focus on CRM integration and 24-hour technical support, the company ensures that clients receive excellent customer experiences while enhancing their engagement, efficiency, and growth capabilities.