EastWest BPO
EastWest BPO, Inc. is a dynamic business process outsourcing company based in the Philippines, dedicated to helping businesses enhance their operations and customer engagement through tailored service solutions.
Company facts
- Founded
- 2005
- Headquarters
- Philippines
- CEO
- Derek Gallimore
About
At EastWest BPO, Inc., we pride ourselves on being more than just a traditional outsourcing provider; we are a collaborative partner dedicated to driving growth and enhancing customer experiences for businesses across various industries. Established in 2005, we initially started as a VOIP telecommunications company and gradually expanded our services in response to the evolving needs of our clients. Our transformation into a full-fledged business process outsourcing (BPO) company was catalyzed by our commitment to quality service and the desire to help clients optimize their operations. Today, we have grown significantly, operating from four locations—two in the Philippines and two in the USA—and expanding our workforce to over 316 professionals. This growth reflects our ability to adapt and respond to the demands of the ever-changing market landscape. By focusing on industries such as healthcare, retail, and information technology, we deliver tailored solutions that not only address the immediate needs of our partners but also set the stage for long-term collaboration. Our services include call center support, software quality assurance, data processing, software development, and digital marketing, each designed to provide a customer-centric experience.