Designs end-to-end conversational and agentic AI solutions on the NiCE Cognigy platform for a NiCE partner's CX practice in London (hybrid, 1-2 days in office), owning architecture, integrations, security and sign-off, with occasional hands-on building and debugging alongside engineers. Core tech: Cognigy, LLM/agentic AI, JavaScript, REST, voice.
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