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Ellison Coast

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Cognigy Agentic AI Engineer

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Summary

Hands-on engineer at a 20+ year NiCE partner in London (hybrid, 1-2 office days a week) building conversational and agentic AI on Cognigy.AI - flows, voice journeys, LLM tool calling, Voice Gateway, Knowledge AI - then testing, documenting and supporting live CX solutions alongside a Cognigy AI Architect.

NiCE Cognigy Agentic AI Engineer (Conversational AI) London, hybrid (1 to 2 days a week in the office) | Permanent | Salary open, depending on experience I'm hiring for a NiCE partner that's been around for over 20 years and is growing steadily on the back of a good pipeline. They've built a dedicated CX team, and they now need a hands-on Cognigy engineer to build the conversational and agentic AI their customers are asking for. This is a hands-on build role. You'll be the one in the platform, …

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