FirstKey Homes
Manages and leases single-family rental homes nationwide.
Company facts
- Founded
- 2015
- Employees
- 641
- Headquarters
- United States
- CEO
- Chan Galbato
- Type
- Private
- Funding
- Private Equity · 2015
About
At FirstKey Homes, we are pioneering a new era in the single-family rental industry through a relentless focus on technological innovation and a resident-first approach. Our proprietary 'FirstKey Self Service' (FSS) platform stands at the forefront of our commitment to enhancing the resident experience. This powerful tool empowers our residents by allowing them to schedule maintenance and access a suite of self-service options with unparalleled ease. We are continuously evolving our technology, as demonstrated by the recent deployment of our 'Maintenance Lineup' feature within the FSS platform. This groundbreaking addition enables residents to bundle non-emergency maintenance requests into a single order, a strategic innovation that has already shown a 20 percent decrease in service visits for new residents, streamlining operations and creating a more seamless onboarding process. This commitment to efficiency and convenience is a core tenet of our operational philosophy, ensuring that our residents' needs are met with speed and precision. Our technological infrastructure extends beyond maintenance to encompass the entire property lifecycle. We leverage sophisticated data analytics and mobile field reporting platforms like SiteCapture to inform our acquisition strategy, ensuring we make sound investment decisions. This technology allows for rapid and accurate diligence inspections, remote quality management of renovations, and the swift capture of high-quality marketing photos to bring homes to market faster. Furthermore, our integration of platforms like FacilGo, and the development of our own smart resident portal on top of its APIs, has been instrumental in centralizing and automating our distributed maintenance operations across 29 markets. By embracing a culture of continuous improvement and technological advancement, from our .NET and Azure-based backend systems to our resident-facing applications, FirstKey Homes is not just managing properties; we are building a technologically advanced, scalable, and resident-centric platform that is setting new standards for the future of home rentals.
Service Technician II
Summary of Responsibilities The Service Technician II plays a vital role in maintaining the quality, safety, and habitability of homes managed by FirstKey Homes. This position is responsible for completing resident…
Service Technician II
Summary of Responsibilities The Service Technician II plays a vital role in maintaining the quality, safety, and habitability of homes managed by FirstKey Homes. This position is responsible for completing resident…
Property Manager
SUMMARY OF RESPONSIBILITIES The Property Manager is responsible for daily oversight and coordination of company operations in the assigned market including property management, financial performance, collections, and…
Construction Superintendent
Summary of Responsibilities The Construction Superintendent is responsible for inspections, estimates, and construction project management of new residential rental home purchases and Homes recently vacated and in the…
Service Technician II
Summary of Responsibilities The Service Technician II plays a vital role in maintaining the quality, safety, and habitability of homes managed by FirstKey Homes. This position is responsible for completing resident…
Temp Construction Superintendent
This is a Temporary Position Summary of Responsibilities The Temporary Construction Superintendent is responsible for inspections, estimates, and construction project management of new residential rental home purchases…
Service Manager
SUMMARY OF RESPONSIBILITIES The Service Manager is responsible for leading the local Service Office and Field Operations teams within assigned FirstKey Homes markets. This role ensures that resident service requests…
Director, Property Tax
The Director, Property Tax is responsible for leading the Company's enterprise property tax function across a national residential real estate portfolio. This role develops and executes strategies to optimize…
Enterprise Network Engineer
SUMMARY OF RESPONSIBILITIES The Enterprise Network Engineer will design and operate FirstKey Homes’s enterprise network infrastructure across corporate locations, cloud environments and remote users. This is a hands-on…
Regional Service Manager
SUMMARY OF RESPONSIBILITIES The Regional Service Manager will oversee Maintenance Managers to ensure maintenance requests are fulfilled according to company standards in their assigned FirstKey Homes region, which…
Service Technician II
Summary of Responsibilities The Service Technician II plays a vital role in maintaining the quality, safety, and habitability of homes managed by FirstKey Homes. This position is responsible for completing resident…
Deposit Accounting Specialist
The Deposit Accounting Specialist is responsible for the timely and accurate processing of deposit accounting for former residents across FirstKey Homes' national portfolio. This role performs final move-out ledger…
Service Manager
SUMMARY OF RESPONSIBILITIES The Service Manager is responsible for leading the local Service Office and Field Operations teams within assigned FirstKey Homes markets. This role ensures that resident service requests…
Construction Superintendent
Summary of Responsibilities The Construction Superintendent is responsible for inspections, estimates, and construction project management of new residential rental home purchases and Homes recently vacated and in the…