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What You’ll Do: You'll build and maintain strong, trusted relationships with clients across our portfolio, serving as a strategic advisor and advocate — because renewals are built on relationships, not just…
What You’ll Do: You'll lead, mentor, and grow a team of Client Success Managers, building a culture of accountability, collaboration, and continuous improvement You'll design and implement scalable success…
What You’ll Do: Build confidence in communicating clearly and professionally with clients, teammates, and stakeholders at all levels across Foundant Technologies and SmartSimple. Support day-to-day client needs by…
What You’ll Do: List building & marketing partnerships Grow Foundant's Australian marketable list through multipronged organic, paid, and partnership-driven channels. Drive and hit monthly MQL targets.…
What You’ll Do: Respond to and triage inbound support tickets, applying initial diagnosis and prioritization based on severity and SLA. Troubleshoot common SmartSimple configuration, workflow, and reporting issues,…
Senior brand designer who owns and evolves Foundant's brand framework (color, typography, templates, brand architecture across product lines and M&A) while personally producing high-volume marketing creative. Requires Adobe Creative Suite, Figma, and hands-on fluency with AI creative tools like Midjourney and Adobe Firefly.
What You’ll Do: Professionally and thoroughly address clients’ software questions via phone calls, chats, and emails, prioritizing those in Service Learning Agreement (SLA) breach. Able to execute day-to-day, as you’ll…
The Senior Director of Information Security and Compliance will lead the company's security and GRC strategy, managing technical security and compliance teams while ensuring regulatory adherence across global markets. This role involves driving security-by-design in SaaS products, managing incident response, and communicating risk to executive leadership.
Principal Software Engineer embedding across product teams to solve hard technical problems and own shared services, working with Java, C#, TypeScript, Node.js, React, Python, and Flutter at a company serving nonprofits and foundations.
What You’ll Do: Technical troubleshooting & ticket resolution Own and resolve a high volume of technical support tickets across the SMS product, from triage through closure, within defined SLA targets. Diagnose and…
What You'll Do: Project Planning & Execution Lead end-to-end implementation projects, from kickoff through go-live and transition to Customer Support. Create detailed project plans, timelines, and resource…
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