Freshworks

Provides cloud-based customer support and IT management software.

Discussion
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Company facts

Founded
2010
Employees
6,023
Headquarters
United States
Type
Public
Listed
NASDAQ: FRSH
Subsidiaries
Freshdesk, Freshservice, Freshsales, Freshmarketer, Freshteam, Device42, FireHydrant

About

Freshworks Inc. designs intuitive, enterprise‑grade service software that enhances both customer and employee experiences. The company offers a suite of cloud‑based solutions—including helpdesk, CRM, IT service management, and applicant tracking—focused on delivering rapid, measurable results. Freshworks differentiates itself with a people‑first approach to AI that reduces friction, boosts employee effectiveness, and drives organizational productivity. Trusted by over 74,000 companies worldwide, Freshworks’ products are known for their simplicity, scalability, and ability to foster customer loyalty and operational efficiency.