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Application Support - Microsoft skills - Specialist
French Speaking call center Agents About the job Key Responsibilities: Handle inbound calls providing detailed information on visa requirements and application procedures Assist customers with completing online visa…
English call center speakers Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry Experience Fresher / Experience in a Domestic or…
Role : The Sr Manager, Process Training is responsible for managing and coordinating training activities within the customer service domain, focusing on both voice and non-voice processes. The role involves reviewing…
1.Position ObjectiveCSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective…
Job Responsibilities : • Provide strategic leadership and direction to the sales team, ensuring alignment with organizational goals and objectives. • Develop and implement effective sales strategies, tactics, and…
Work as part of a 24/7 shift team, providing continuous support to ensure uninterrupted factory operations—including nights, weekends, and holidays as scheduled. · Receive and process service requests in accordance…
What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and…
Role : The SM Training role is responsible for Governing, developing and delivering high-quality training deliverables that focus on quality of training that is outcome driven. He/She Must be fully equipped to handle…
PRINCIPAL RESPONSIBILITIES: Candidate will be responsible to provide L2/L3 Support, Monitor and provide support to production streams and provide expert knowledge on all workflow designs for supported applications.…
1. Position Objective The incumbent would be part of the team and the primary responsibility will be to take care of day to day work allocation to CSA’s interacting with client, attending Client calls and other…
EducationMandatory: HSC from any streamDesirable: Graduate from any streamMandatory: · Should be ready to work in flexible shifts – Rotating throughout Day/Night and 6 days working· Adherence to company policies, rules…
Active Listening, Assertive communication, Client Management, Domain expertise, Microsoft Office, Problem Solving, SLA Management, Team Management, Time Management
Key Responsibilities:Strategic Planning & Execution:Develop and implement telesales and retention strategies to achieve business objectives.Collaborate with stakeholders to align processes with client goals and…
To handle Telecom Inbound Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible…
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