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Business Operations & Strategy Manager
Position Summary: Horatio is a global BPO operating across the US, Dominican Republic, Honduras, and Colombia, partnering with high-growth and venture-backed startups. In this role, you will work directly alongside…
Business Development Specialist (HN)
Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to…
Business Development Specialist (SDQ)
Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to…
Business Development Specialist (BOG)
Position Overview: Horatio is looking for a driven, resourceful, and strategic Business Development Representative (BDR) with a strong hunter mentality to help grow our outbound sales pipeline. Reporting directly to…
Client Service Team Lead / Supervisor (BOG)
Position Summary: We are seeking a proactive and detail-oriented Team Lead to oversee daily team operations. The ideal candidate will demonstrate strong leadership, a commitment to excellent service, and hands-on…
Jr. Service Delivery Specialist
Position Summary The Jr. Service Delivery Specialist's time is divided roughly equally between two areas of responsibility: Tier 1 End-User Support: Handling incoming support requests through the IT service queue —…
Labor Relations Specialist (SDQ)
Position Summary: At Horatio, we are looking for a Labor Relations Specialist to provide direct service to Horatio's administrative departments while also contributing to the development and maintenance of…
WFM Manager (Capacity, Staffing & Planning) (SDQ)
Position Summary Horatio is seeking a sharp, action-oriented WFM Manager (Capacity, Staffing & Planning). In this role, you will be the primary point of contact for external client leadership and (Horatio), while…
Quality Assurance Lead - Healthcare (BOG)
Position Summary Operating within a BPO environment, the Quality Lead evaluates interactions across every operational team, serving as the core anchor for performance alignment, comprehensive quality assurance, and…
Automotive Tech Support Supervisor (Honduras)
Position Summary: We're seeking a highly motivated Technical Support Team Lead Supervisor with specialized experience in the automotive parts industry to join our growing team. In this hands-on role, you will lead and…
Team Lead Supervisor (Honduras)
Position Summary: We're seeking a highly motivated and experienced Customer Service Team Lead Supervisor to join our growing team. You will play a crucial role in leading and developing a team of customer service…
Social Media & Content Creator (SDQ)
Position Summary: We are looking for a content creator who will fully own the social media presence of an executive across Instagram, X, and LinkedIn. This role is equal parts strategy and execution: you will shape the…
Payments Supervisor (BOG)
Overview We are looking for a highly motivated Payments Team Lead/Supervisor requiring a minimum of 2+ years of experience in a supervisory or equivalent role. The ideal candidate must have proven, hands-on experience…
Operations Manager (SDQ)
Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service…
Motion Graphics Designer (SDQ)
Design animated mobile ads and rich-media creatives using After Effects, Celtra, and Adobe tools; collaborate with account teams to produce user-centered ad experiences.