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WFM Manager (Capacity, Staffing & Planning) (SDQ)
Position Summary Horatio is seeking a sharp, action-oriented WFM Manager (Capacity, Staffing & Planning). In this role, you will be the primary point of contact for external client leadership and (Horatio), while…
Automotive Tech Support Supervisor (Honduras)
Position Summary: We're seeking a highly motivated Technical Support Team Lead Supervisor with specialized experience in the automotive parts industry to join our growing team. In this hands-on role, you will lead and…
Operations Manager (SDQ)
Position Summary: We are seeking an experienced Operations Manager to lead a customer support operation within a BPO environment. This role is responsible for driving performance against KPIs, ensuring service…
Customer Success Manager (BOG)
Position Summary As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You’ll support client…