Hiver

About us Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone,…

Engineering Manager

HybridAPAC

AI Analytics API Api Design Cloud +3 skills

About us Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone,…

3 weeks ago

DevOps 2 Engineer

Open 17d HybridAPAC

AI Argo CD AWS Bash CI/CD +21 skills

DevOps engineer at Hiver (an AI-powered customer service SaaS) who builds and runs Kubernetes clusters on EKS, deploys via ArgoCD GitOps, manages AWS datastores and message queues with Terraform, and supports engineering teams on scalability and reliability.

Open 17d RemoteNorth AmericaSenior

3 weeks ago

Senior Customer Success Manager (US)

United States

Location: Remote — San Francisco Bay Area Resident Required About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help…

AI Analytics Anthropic API CRM +7 skills

Open 29d HybridAPACSenior

4 weeks ago

AI Senior QA

AI API Automation CI/CD LangSmith +7 skills

Hiver is hiring an AI Senior QA Engineer in Bengaluru to own end-to-end quality for its AI customer-service platform — building UI/API test automation (Python/TypeScript, pytest/Playwright, CI/CD), designing LLM evals with golden datasets, and owning release sign-offs for non-deterministic AI features.

Open 30d HybridNorth AmericaSenior

last month

Senior Account Executive- US

United States

About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone,…

Account Executive AI SaaS Stakeholder Management

last month

AI SDE 3 - Full Stack

Open 31d HybridAPAC

A/B Testing AI Analytics API Automation +29 skills

Senior full-stack engineer (SDE III) at Hiver building AI-powered customer service features end-to-end: React/Next.js UIs, Go/Java/Python backend APIs, distributed systems, and AI/RAG model serving, at scale for a platform processing 5M+ emails daily. On-site in Bengaluru.

last month

DevOps Lead

Open 37d HybridAPACLead

AI Automation Bash CI/CD Cloud +27 skills

DevOps Tech Lead (70% hands-on) responsible for scaling cloud infrastructure, Kubernetes environments, and CI/CD pipelines. The role focuses on reliability for data/messaging layers (MySQL, RabbitMQ, Elasticsearch) and implementing GitOps using Terraform and Argo CD for an AI-driven customer service platform.

2 months ago

SDE 3 - Full Stack

Open 45d HybridAPAC

AI Analytics API Automation AWS +19 skills

About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone,…

2 months ago

SDE - 3 Frontend

Open 45d HybridAPAC

AI CSS Design Patterns HTML JavaScript +3 skills

About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone,…

2 months ago

AI SDE 2 - Full Stack

Open 45d HybridAPAC

A/B Testing AI Analytics API Automation +34 skills

About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone,…