First-line IT role handling Service Desk and end-user (Anwender) support for HPM, a family-run group of over 150 craft businesses in Germany and Austria spanning painting/facades, building technology, and windows. Day to day this means helping employees with IT issues and supporting the group's internal IT operations.
Internal IT support role at HPM, a family-run German trades (handwerk) group: the person staffs the service desk and handles day-to-day end-user support (Anwendersupport) from the Hamburg office. The posting lists no specific tech stack.