illumend

About

illumend is the next generation of insurance compliance, powered by AI and built for people who manage certificates of insurance (COIs) and third-party risk. As the native AI product from myCOI, illumend builds on 16 years of compliance expertise and has reviewed over 45 million insurance documents, managed 1.2 million agreements, and cleared more than 750,000 third-party partners. The platform features Lumie, an AI assistant that reads every certificate of insurance line by line, checks coverage against contract requirements, and makes compliance decisions in minutes rather than weeks. illumend serves industries including construction, commercial real estate, retail, utilities, government, manufacturing, and transportation. Trusted by companies across the USA, illumend makes COI tracking fast, accurate, and audit-ready - transforming compliance from manual headaches into intelligent, automated workflows. The platform has won the Silver Globee Award for AI-Native Transformation of a Legacy Product and is helping businesses achieve 4x faster COI management with 87% faster reviews versus manual processes. Founded by Kristen Nunery, who experienced firsthand the devastating impact of an unresponsive insurance system when her childhood home burned down, illumend emerged from a mission to make insurance compliance simple, transparent, and built for the people it is meant to protect. The company envisions a world where partnerships accelerate, risk fuels progress, and compliance becomes a bridge to excellence rather than a burden. illumend helps businesses catch coverage gaps before they become claims, surface renewals proactively, and gain insights they can actually use to protect their operations.