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Key responsibilities include: Understand functional requirements, able to apply business and functional knowledge to design comprehensive end-to-end testing strategies. Validate that solutions align with the…
Key responsibilities and roles associated with this position: 1. Customer Service & Enquiry Management • Manage customer enquiries relating to life and health insurance products via phone, email, and digital…
You will be part of a dynamic and highly motivated team within our Partnership Distribution Department. Your key deliverables will be to ensure the allocated Firms/Partners are well-served and achieve sustainable…
You will be attached to one of our branches and report to the Group Sales Manager. The key deliverable is to lead a team of Representatives that consists of Financial Consultants (FCs) and Insurance Advisers (IAs) to…
The role supports the business growth initiatives, sales advisory support and operational activities to ensure smooth business operations. Responsibilities: Execute and monitor campaigns that drive business plans and…
To lead a team of Financial Consultants to drive sales growth and manage the team in accordance to the organization policies and procedures. He/She will also be the first point of contact for our Financial Consultants…
KEY RESPONSIBILITIES INCLUDE: Reporting to a Group Centre Manager, you will lead a team of Client Advisers to drive sales growth and manage the team in accordance to the organisation policies and procedures. You will…
About us Income Insurance Limited is a leading provider of financial services, dedicated to helping individuals and families achieve their financial goals. With a strong focus on customer service and innovation, we…
The HRIS Manager is responsible for managing and optimising HR technology platforms to support HR operations, employee experience, compliance, and business objectives. Acting as the key liaison between HR, IT, and…
Key Objective of the Role Lead and manage a team of General Insurance Specialists (GIS) to achieve and exceed Personal Lines sales targets through incoming customer interactions while delivering excellent customer…
Job Responsibilities Main Job Scope: Payroll - 60%: Ensure the timely and accurate preparation, processing, and validation of monthly payroll. Administer payroll-related transactions, including overtime, allowances,…
Key responsibilities and roles associated with this position: Customer Interactions Ability to effectively manage customer interactions across multiple communication channels, with a primary focus on voice-based…
Key responsibilities and roles associated with this position: 1. Customer Interactions Ability to effectively manage customer interactions across multiple communication channels, with a primary focus on email…
KEY RESPONSIBILITIES INCLUDE: Design, develop and deliver training programs to meet the training needs of INCOME sales force using different methodologies. Design competency assessment tools for competency-based…
Key Responsibilities Manage updates of customer information i.e., nomination, update of particulars into database system. Adherence to data workflows within service level agreements (SLA) and high accuracy. Perform…
Description Lead BAU vulnerability management operations, including vulnerability scanning/discovery, findings triage, remediation SLA tracking, closure follow-up and periodic reporting. Oversee asset coverage and…
Conducts quality assurance reviews and root cause analysis on customer complaints across business units for an insurance firm, preparing management reports and tracking remediation actions.
The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to…
Key Responsibilities Support the Balanced Scorecard (BSC) Framework, including review population validation, data extraction, reconciliation, analysis, and system enhancements. Prepare management reports, dashboards,…
Responsibilities Support sales advisory governance, conduct and culture initiatives, and regulatory reporting activities, including ICCSC-related reporting. Partner closely with Sales Excellence Assurance, Compliance,…
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