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Bei Infinigate dreht sich seit fast 30 Jahren alles um Cybersecurity, Netzwerk und Cloud-Security – und um Menschen mit Begeisterung für Technik, Qualität und Zusammenarbeit. Mit dem Antrieb „Gemeinsam eine sichere…
Entry-friendly IT Service Desk Analyst role (1–2 years customer/professional experience) providing first-line support and acting as escalation point: troubleshooting Windows/Mac, user accounts, network and hardware issues, and managing tickets to ITIL v4 practices and SLAs. Hybrid, 3 days onsite at the South Cerney, UK office.
Level 2 service desk analyst in Vienna providing advanced IT support to internal local and remote users — resolving escalated incidents across Windows, macOS, Microsoft 365, identity, and networking, mentoring L1 colleagues, and following ITIL v4 practices at cybersecurity distributor Infinigate.
Level 2 Service Desk Analyst at Infinigate, a cybersecurity value-added distributor, based in Hamburg, Haar (near Munich), or Hannover. Day to day: resolving escalated IT incidents for local and remote users, supporting Windows, macOS, Microsoft 365 and Azure AD environments, managing tickets to ITIL v4/SLA standards, and mentoring Level 1 colleagues.
Are you looking to build on your compliance, governance, or ISO experience and take your career to the next level? This is an exciting opportunity to join a growing international organisation where you'll play a…
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