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intercomreferrals

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2 jobs
intercomreferrals
14 hours ago

Senior Machine Learning Scientist

NewBe an early applicant HybridUKSenior
United Kingdom

A Senior Machine Learning Scientist on Intercom's Fin team (now part of Salesforce) researches and prototypes ML features for the Fin AI customer support agent — framing product problems as ML problems, evaluating algorithms offline, and partnering with engineers to ship models to production. Core work spans applied ML, experimentation/statistics, and cutting-edge techniques like transformers and

Agentic AI AI CRM Deep Learning E-commerce +8 skills
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intercomreferrals
14 hours ago

Engineering Manager, AI Models Infrastructure

NewBe an early applicant HybridUK
United Kingdom

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver…

Agentic AI AI CRM E-commerce Help Desk +2 skills
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