InvoiceCloud
InvoiceCloud provides modern digital payment, customer engagement, and outbound disbursement solutions, servicing over 3,250 customers across the utility, government, and insurance industries. Their SaaS platform focuses on enhancing customer experience to increase digital payment adoption and operational efficiency for their clients.
Company facts
- Founded
- 2009
- Headquarters
- United States
- CEO
- Kevin O'Brien
About
At the heart of InvoiceCloud is a culture dedicated to simplifying the complex world of billing and payments for both our clients and their customers. Our mission is to make digital payments effortless for everyone, recognizing the unique opportunity we have to not only modernize financial transactions but also to expand access to them, ensuring no one is left behind. We believe in the 'gift of time' – giving back precious minutes to our clients and our team by resolving issues quickly and enabling a focus on high-value projects. This philosophy is woven into the fabric of our SaaS platform, which is designed to drive improved customer satisfaction and deliver tangible financial results. Our people are the cornerstone of our success; they work diligently to develop solutions that make a meaningful difference to our clients, their colleagues, and the broader community. Our core values guide every decision and action we take. We 'Champion the Customer,' placing their needs at the center of everything we do and partnering with them to achieve their goals and exceed expectations. 'Lead with Expertise' is our commitment to continuous improvement and curiosity, ensuring our customers are set up for success through the excellence we deliver daily. We 'Embrace Innovation,' constantly seeking to advance our technology and our people by leveraging learnings at every opportunity. 'Act with Integrity' is fundamental to our operations; we believe in doing the right thing by our customers, colleagues, and partners, fostering trust through honesty, transparency, and collaboration. This commitment to our values and our people creates an environment where everyone can win, driving the highest adoption rates in the industry for online payments and paperless enrollment. We are constantly striving to raise the bar, helping our clients get ever closer to their goals of 100% paperless and online payments.