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Job Summary: Under minimal supervision, the Business Solutions Elite Account Manager III manages the group portfolio of a specific set of associates. This position requires account manager experience and a high level…
Job Summary: Scope of the Role PPLSI serves over a million members with legal and identity protection services. Once a member joins us, their onboarding experience and the re-engagement moments we build around them…
Job Summary: The Customer Support Specialist serves as the first point of contact for LegalShield members seeking legal assistance. This role is responsible for delivering an exceptional member experience by gathering…
Job Summary: Under moderate supervision, the Business Solutions Shared Services Enrollment and Onboarding Specialist I manages the initial relationship and onboarding of new employee benefit group accounts utilizing…
Job Summary: An Inbound Retention Team Member will play a fundamental role in achieving our customer revenue growth objectives through resolving Member issues and rebuilding confidence & value in PPLSI.…
The Software Engineer supports the development and maintenance of backend systems on IBM i using RPG, SQLRPGLE, and CLP. The role involves collaborating with teams to deliver high-quality software while actively utilizing and evaluating agentic AI coding tools.
Job Summary: The Customer Care Consultant insures internal and external customers receive excellent service by answering questions, resolving problems, and processing requests via telephone, chat and/or email.…
Job Summary: Under direct supervision, the Business Solutions Production Support Clerical I is responsible for inputting a high volume of data efficiently to manage large amounts of information that is often sensitive…
Job Summary: Under moderate supervision, the Business Solutions Client Onboarding Specialist I manages the initial relationship and onboarding of new employee benefit groups. The Business Solutions Client Onboarding…
Job Summary: The Customer Care Consultation Specialist will give peace of mind to our identity theft members when they receive alerts of suspicious activity. The Customer Care Consultation Specialist will help our…
Job Summary: Scope of the Role This role is responsible for building and scaling a new strategic capability within LegalShield: a curated ecosystem of third-party legal service partners who provide specialized,…
Job Summary: Under direct supervision, the Business Solutions Document Support Clerical I is responsible for inputting a high volume of data efficiently to manage large amounts of information that is often sensitive or…
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