Likewize
Provides protection, repair, and support services for mobile devices.
Company facts
- Founded
- 1997
- Employees
- 4,700
- Headquarters
- United States
- CEO
- Ryan O'Hara
- Type
- Private
- Funding
- Private Equity · $726M · 2024
- Subsidiaries
- Speedperform, LucidCX, Beetel Teletech, WeFix, Likewize Device Protection
About
Every tech problem made painless. Technology is great when it works. We’re here for when it doesn’t. We support the complete lifecycle of nearly all your customers' connected devices. Helping you, help them. Protect Devices get damaged, lost, or stolen. We ensure your customers are covered no matter what happens. Explore Protects. Support your customers anywhere, anytime with the right solutions. All powered by the world's largest AI-driven consumer tech knowledge base. Explore Support. Our mission is to keep your customers happy wherever they are in their tech journey. Over 100 million devices have been recycled and diverted from landfills. We support over 40,000 connected devices with a 97% first-call resolution rate. We have paid out $1.4 billion in claims to consumers, resolving an impressive 250 million tech problems each year through our 1,100+ worldwide walk-in locations. Major brands trust us for our expertise and commitment to delivering high levels of customer service. For instance, our collaboration with a leading bank markedly increased customer satisfaction scores, showcasing our excellence in support and innovation. With Likewize as your partner, you can be assured a best-in-class experience that continues to evolve and improve as we advance together.