Liveops
Company facts
- Founded
- 2000
- Headquarters
- United States
- CEO
- Jim Watson
About
Liveops was born from a vision to disrupt the traditional contact center model. Founded in 2000, the company embarked on a journey to reimagine how customer service work could be delivered. What started as a bold idea to utilize a distributed workforce has evolved into a sophisticated virtual contact center platform that connects enterprise-grade clients with a vast network of independent agents. In its early years, Liveops merged with CallCast in 2003, a strategic move that solidified its technological foundation and expanded its capabilities. This fusion of technology and a flexible workforce model allowed Liveops to pioneer the 'gig economy' style of customer service long before the term became a household name. By eliminating the constraints of physical call centers, the company unlocked a new level of scalability and agility for businesses facing fluctuating demand. Over the past two decades, Liveops has grown from a disruptive startup into a recognized industry leader. Today, it leverages a community of over 25,000 independent agents who provide on-demand support for some of the world's most recognized brands. The company's journey reflects a relentless commitment to innovation, proving that a remote, flexible workforce can deliver superior customer experiences while offering individuals the freedom to work on their own terms.
Bilingual Talent Acquisition Partner - Americas
The Bilingual Talent Acquisition Partner is responsible for developing and executing strategic recruiting initiatives to attract, engage, and activate qualified bilingual (Spanish/English) independent contractors…
Marketing Manager, Agent Growth
Liveops is seeking a strategic, creative, and results-driven Marketing Manager, Agent Growth to lead the marketing strategy behind one of our most valuable assets—our independent contractor agent community. This role…
Marketing Manager, Agent Growth - Philippines
Liveops is seeking a creative, digitally savvy, and community-focused Marketing Manager, Agent Growth (Philippines) to lead marketing efforts that attract, engage, and grow our independent agent community across the…
Talent Acquisition Partner – Philippines
Position Summary The Talent Acquisition Partner is responsible for developing and executing strategic recruiting initiatives to attract, engage, and activate qualified independent contractors aligned with program…
Talent Operations Coordinator
Role Summary The Talent Operations Coordinator plays a key role in delivering a seamless and engaging candidate experience across all recruiting channels. This position supports recruitment efforts, job postings, and…
District Leader - Call Center Supervisor
Position Summary The District Leader is responsible for leading, coaching, and developing a team of Client Results Specialists while ensuring operational excellence and exceptional client and customer experiences. As…
Reports Analyst - PH
The Reports Analyst is responsible for supporting internal reporting, data analysis, and business intelligence activities across multiple operational programs within the organization. This role focuses on collecting,…
Technical Project Manager - Mexico
Technical Project Manager The Technical Project Manager will report into the Project Management Office (PMO) and is responsible for managing technical projects to ensure the proposed plan adheres to the timeline,…