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The Retirement Contact Center is seeking a dynamic Manager to lead a team of Customer Service Professionals (CSPs) in a fast‑paced inbound environment. In this role, you will use a variety of coaching approaches to…
Own and lead the product roadmap for a customer identity platform, defining authentication flows and MFA/SSO features while aligning engineering with security and compliance needs.
This role is responsible for executing sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations, award, and contract execution - while partnering with Operations and Business…
Position Summary This role leads the development and execution of customer growth and engagement strategies across digital platforms, health propositions, and partnership programmes. Leveraging customer insights,…
Oversee compliance programs for insurance distribution and products across Asia, ensuring adherence to regulations and internal standards while fostering a culture of ethical sales conduct.
Lead a team overseeing third-party risk management, quality assurance, and governance for vendor security and compliance in a large financial services firm.
Build and deploy ML models and analytics solutions for financial services, collaborating with engineers to optimize portfolios, detect fraud, and accelerate growth using Python, SQL, and Azure.
Leads strategic growth initiatives for Manulife's investment platform, managing key client relationships and driving asset growth across wealth management channels like dealer platforms and family offices.
Group Product and Pricing Senior Manager is responsible for the end-to-end product development, pricing and ongoing profitability management of the group life business. The team partners closely with Corporate…
Global and Segment Operational Risk & Resilience Oversight are independent risk functions that provides risk and controls guidance to a variety of stakeholders that operational risks are appropriately managed and…
Senior Tester executes compliance testing for financial regulations, evaluates control effectiveness, and documents findings to support risk management in a hybrid role at a large insurer.
Leads data and analytics initiatives for Manulife’s Hong Kong retirement business, building scalable data assets and delivering insights to drive member engagement and strategic growth using SQL, Python, Azure Databricks, and Power BI.
The Senior Field Supervision Manager is a frontline supervisor responsible for Tier 1 daily supervisory activities for advisors registered with CIRO at Manulife Wealth Inc. The role is responsible for implementing an…
Leads a team to define and govern technology solutions that streamline private markets investment operations, reporting, and lifecycle processes using automation, analytics, and AI.
We are currently searching for a talented and driven individual to join our Asia Valuation Shared Services team within our MBPS Actuarial Function as an Actuarial Manager . Established in 2012, the team has become an…
Leads AI and data strategy for Manulife Hong Kong, aligning enterprise-wide initiatives with business goals, prioritizing investments, and driving adoption across stakeholders.
John Hancock is seeking a Digital Marketing Automation, Specialist to execute and optimize product and brand marketing through scalable, data‑driven automation. This role supports the translation of marketing strategy…
We are seeking a highly skilled and motivated Senior Data Scientist – GenAI to join the Long Term Care (LTC) Fraud, Waste & Abuse (FWA) Advanced Analytics team. In this role, you will lead the design and deployment…
The Business Manager partners with the AVP and leadership team to drive operational excellence, business performance, governance, and strategic execution. This role serves as a key enabler of organizational…
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