MCi
Builds and maintains wired and wireless telecommunications networks.
Company facts
- Founded
- 2002
- Employees
- 125
- Headquarters
- United States
- CEO
- Anthony Marlowe
- Type
- Private
- Funding
- Private Equity · 2021
About
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, USA. With a diverse lineup of tech-enabled business services, MCI’s offerings range from Artificial Intelligence (AI) and Contact Center Business Process Outsourcing (BPO) to Customer Experience (CX) solutions and Anything-as-a-Service (XaaS) cloud technology applications. MCI, operating in seven countries, has consistently been a leader in the BPO space, known for its innovative solutions that enhance customer experience and streamline operational efficiency. For over 20 years, MCI has supported many of the world's most recognized brands through its call center outsourcing services. The company has been recognized on Inc.’s List of Fastest Growing Privately Held Companies for 18 of the last 20 years, demonstrating its commitment to rapid growth and exceptional service delivery. MCI's portfolio includes a variety of subsidiaries offering complementary services, reflecting the company’s strategy of organic growth and acquisition. By leveraging cutting-edge technology and a vast workforce, MCI stands out in the BPO and customer experience sectors, providing its clients with substantial cost savings, innovative operational solutions, and a superior customer service experience.
Open positions
Assistente de Arte | Eventos & Live Marketing
Somos MCIers! Somos uma companhia feita por pessoas, para pessoas. Assim como buscamos engajar nossos clientes externos, estamos sempre em constante evolução na forma de cuidar do nosso cliente mais importante: nossos…
SENIOR MARKETING AND COMMUNICATIONS COORDINATOR FREELANCE
This position sits at the heart of MCI Benelux's Association Solutions Division, supporting international association clients across conferences, educational programmes, membership initiatives, and community-building…
VP Business Development
JOB OBJECTIVE The VP, SEM&I Corporate Business Development will drive profitable growth in the U.S. corporate and incentive events market by developing new business, expanding strategic client relationships, and…
Senior Account Manager, Fashion & Luxury Experiential
JOB OBJECTIVE Black Flower Agency, a NYC-based experiential marketing and events agency and a key U.S. business unit of global company MCI Group, is seeking a highly organized, energetic, and hospitality-minded Senior…
Assistant Manager/Manager, Client Success
THE OBJECTIVE The Assistant Manager/Manager, Client Success serves as strategic partners and guardian of key client relationships, driving long-term value through engagement and solution-oriented delivery. In this…
People & Culture Business Partner
JOB OBJECTIVE The MCI USA P&C business partner balances strategic partnership with strong work execution, AI efficiency focus, and operational delivery. This role is responsible for supporting talent management,…
People and Culture Business Partner
JOB OBJECTIVE The MCI USA P&C business partner balances strategic partnership with strong work execution, AI efficiency focus, and operational delivery. This role is responsible for supporting talent management,…
Marketing & Communication Intern
We’re hiring : Marketing & Communication Intern - MCI Switzerland 📍 Geneva | 📅 January 2027 | ⏳ 6 to 12 months | 💰 CHF 2'250/month | 🕒 Workload: 100% MCI Switzerland is looking for a Marketing & Communications…
Executive Director, NCSEA
JOB OBJECTIVE The Executive Director will be a leader with the presence to effectively lead and advance the priorities established by the National Child Support Engagement Association (NCSEA) Board of Directors. The…
Senior Accounts Receivable Specialist
JOB OBJECTIVE The Senior Accounts Receivable Specialist plays an important role in supporting accurate customer billing, timely cash application, effective receivables management, and reliable financial reporting for…
Conference Project Manager
JOB OBJECTIVE The Conference Project Manager is the operational lead for a portfolio of complex national and international conferences, congresses, and meetings, delivered in person, virtually, or through hybrid…