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Supervise a team of 15-25 call-center agents handling tax-related customer inquiries, coaching performance, and driving service quality in a BPO environment.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Supervises a team of call-center sales reps in a contact-center environment, coaching performance and driving revenue targets using standard office and call-center tools.
Oversee a team of call-center supervisors, track performance metrics, coach agents, and ensure service quality across industries like healthcare, retail, and financial services.
Oversee day-to-day contact center operations, manage supervisors, and drive sales performance for a BPO provider serving industries like healthcare, retail, and financial services.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled businesses services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…
LOCATION Wichita, KS POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology…
LOCATION Savannah, GA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology…
LOCATION Savannah, GA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.…
LOCATION Killeen, TX POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology…
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