MCI Careers

Likely evergreen Africa, APAC, North AmericaContractSenior

Senior AI Agent Developer

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agentic AI Agile AI API AutoGen +15 skills

Likely evergreen Africa, APAC, North AmericaContractSenior

Senior AI Product Manager

Lead AI product strategy and delivery for a global BPO/XaaS provider, defining roadmaps and driving adoption of AI-powered solutions across industries like healthcare, retail, and finance.

Acceptance Criteria Agile AI Ai Enablement Analytics +8 skills

Likely evergreen Africa, APAC, North AmericaContractSenior

Senior Generative AI Engineer

Lead the design and implementation of enterprise-scale generative AI solutions using LLMs and prompt engineering, while mentoring teams and ensuring secure, compliant deployments.

AI Ai Enablement Anthropic AWS Azure +17 skills

Likely evergreen Africa, APAC, North AmericaContract

AI Agent Developer

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple…

Agentic AI AI API AutoGen Automation +14 skills

Open 127d Africa, APAC, North AmericaContract

AI / Machine Learning Engineer

Build and deploy machine learning models to automate and optimize business processes, using Python and cloud platforms to drive operational efficiency and strategic insights.

AI Analytics Automation CI/CD Cloud +28 skills

Likely evergreen Africa, APAC, North AmericaContract

RAG Engineer

Build Retrieval-Augmented Generation systems that combine LLMs with enterprise knowledge, designing vector search pipelines and document ingestion to deliver accurate, context-aware AI responses.

Agile AI API AWS Azure +27 skills

Likely evergreen Africa, APAC, North AmericaContract

Generative AI Engineer

Build and deploy generative AI applications using LLMs to automate workflows and improve customer experiences in a BPO and CX-focused tech company.

AI Ansible API Automation AWS +24 skills

AI Cloud E-commerce Performance Management Power BI +5 skills

Vendor Operations Manager

Open 127d AfricaContract

South Africa

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d North AmericaContract

Workforce Management Manager

United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

AI Analytics Automation Cloud E-commerce +3 skills

Agile AI Automation Cloud E-commerce +9 skills

SQL Developer

Open 127d APACContract

Philippines

Develops and optimizes MS SQL and MySQL databases, scripts, and ETL workflows for contact center clients, while creating Power BI reports and automating processes in a fast-paced BPO environment.

Open 127d North AmericaContract

Operations Manager

United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

AI Analytics Automation Cloud E-commerce +3 skills