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MCI Careers

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440 jobs
MCI Careers
6 views last week

Portuguese Call Center Representatives

Open 127d AfricaContract
South Africa

Handles Portuguese-speaking customer calls in a Cape Town office, using CRM tools to resolve queries and meet service targets for global clients.

Cloud E-commerce
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MCI Careers
7 views last week

Italian Call Center Representatives

Open 127d AfricaContract
South Africa

Handles Italian-language customer calls in a Cape Town office, resolving inquiries and maintaining records for a global BPO provider serving industries like healthcare and e-commerce.

Cloud E-commerce
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MCI Careers
5 views last week

Spanish Call Center Representatives

Open 127d AfricaContract
South Africa

Handles Spanish-speaking customer calls in a fast-paced BPO office in Cape Town, using CRM tools to resolve inquiries and meet service targets.

Cloud E-commerce
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MCI Careers
5 views last week

Mandarin Call Center Representatives

Open 127d AfricaContract
South Africa

Handles Mandarin-speaking customer calls in a fast-paced BPO contact center, ensuring high-quality service across industries like healthcare and e-commerce.

Cloud E-commerce
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MCI Careers
4 views last week

Urdu Call Center Representatives

Open 127d AfricaContract
South Africa

Handles customer calls in Urdu and English for a global BPO provider, ensuring high-quality service across healthcare, retail, and other industries.

Cloud E-commerce
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MCI Careers
5 views last week

Hindi Call Center Representatives

Open 127d AfricaContract
South Africa

Handles Hindi-speaking customer calls in a fast-paced BPO office, using phones and computers to deliver service across industries like healthcare and e-commerce.

Cloud E-commerce
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MCI Careers
13 views last week

UI/UX Designer - Labor Marketplace

Open 127d AfricaContract
South Africa

Designs intuitive web and mobile interfaces for a next-gen labor marketplace, mapping candidate and employer journeys, building design systems, and optimizing hiring flows with Figma and user research.

Accessibility Cloud CRM E-commerce Figma +8 skills
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MCI Careers
15 views last week

Product Engineer (Design + Full-Stack)

Open 127d HybridAfricaContract
South Africa

Design intuitive UX and build full-stack systems for a next-gen labor marketplace that powers hiring workflows, worker profiles, and employer dashboards using React, Node.js, Python, and SQL.

A/B Testing Accessibility Analytics API Api Design +18 skills
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MCI Careers
13 views last week

Full-Stack Engineer – Labor Marketplace

Open 127d AfricaContract
South Africa

Build and own the full-stack for a labor marketplace that matches workers with employers, handling job postings, matching logic, scheduling, and employer dashboards using modern web and mobile tech.

Analytics API AWS Candidate Experience CI/CD +24 skills
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MCI Careers
9 views last week

Experienced SEO Manager

Open 127d AfricaContract
South Africa

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

A/B Testing Ahrefs Automation Cloud E-commerce +10 skills
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MCI Careers
14 views last week

Marketing Copywriter

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud Copywriting CRM E-commerce HubSpot +3 skills
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MCI Careers
15 views last week

Graphic Design

Open 127d APACContract
Philippines

Creates marketing and branding visuals for multiple businesses using Adobe tools and Figma, working on-site in San Fernando, Philippines.

Analytics Cloud E-commerce Figma Illustrator +3 skills
100K – 120K PHP
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MCI Careers
5 views last week

Experienced Call Center Manager

Likely evergreen APAC, North AmericaContract

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce
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MCI Careers
7 views last week

Experienced Call Center Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce
100K – 120K PHP
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MCI Careers
8 views last week

Workforce Management Manager

Open 127d North AmericaContract
United States

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

AI Analytics Automation Cloud E-commerce +3 skills
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MCI Careers
8 views last week

WFM Manager

Open 127d APACContract
Philippines

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud E-commerce Power Query Power BI +5 skills
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MCI Careers
6 views last week

Experienced Call Center Trainer

Likely evergreen APAC, North AmericaContract

Design and deliver call-center training programs, create e-learning content, and coach agents on soft skills and systems for a BPO provider serving multiple industries.

Cloud E-commerce
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MCI Careers
5 views last week

Experienced Call Center Trainer

Open 127d APACContract
Philippines

Design and deliver training programs for call-center agents, update training materials, and coach teams to meet performance goals in a BPO environment.

Cloud E-commerce
up to 100K PHP
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MCI Careers
7 views last week

Contact Center Trainer

Likely evergreen APAC, North AmericaContract

A Contact Center Trainer develops and delivers training programs for call center agents, ensuring they meet client expectations and deliver exceptional customer service. Core tasks include creating training materials, conducting onboarding and skill-based sessions (both in-person and virtual), and evaluating training effectiveness through performance metrics.

Cloud CRM E-commerce
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MCI Careers
10 views last week

Contact Center Trainer

Open 127d APACContract
Philippines

Train new and existing contact-center agents on client-specific processes, soft skills, and systems using in-person and virtual sessions, and evaluate training effectiveness.

Cloud CRM E-commerce
up to 100K PHP
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