Point your AI agent at freehire and let it find you a job. A CLI and an MCP server over the whole job API — no browser.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Recruits Spanish-speaking talent for call-center and BPO roles, screens candidates, and manages hiring pipelines using ATS tools.
Provides remote administrative support to executives, handling scheduling, communications, and data management using standard office software in a BPO environment.
Provide high-level administrative support to senior leadership, managing complex schedules, travel, expenses, and confidential tasks using office software in a US-based role.
Designs and delivers 6-week training programs for new contact center agents, ensuring they gain skills in customer service, compliance, and operational standards. Focuses on developing training materials, assessing progress, and supporting agents post-training.
Oversee a collections team in a call center, coaching agents to meet debt recovery targets while ensuring compliance with regulations and company policies.
Oversees a call center team of supervisors, ensuring exceptional customer experience across channels, managing metrics, and driving sales. The company leverages advanced technologies for CX and BPO solutions.
Oversee a team of 15–25 customer service agents in a call center, coaching performance, managing KPIs, and ensuring service excellence for commercial and public-sector clients.
Oversees day-to-day operations of a large call center site, managing supervisors, performance metrics, and client relationships to drive sales and customer satisfaction.
We couldn't check your fit for this role — add a CV to your profile to see it next time.