MyOperator
MyOperator is a cloud communication service provider in India, enhancing customer interaction through a unified platform for calls and WhatsApp services.
Company facts
- Founded
- 2010
- Headquarters
- India
- CEO
- Ankit Jain
About
MyOperator was started with a vision to help businesses utilise cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of over 180, and the growth continues. We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience. Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe. We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries. MyOperator is India's cloud communications leader trusted by over 10000 businesses, including industries such as education and healthcare, proving that we deliver effective communication solutions.
Open positions
Customer Operations Specialist
About the Role MyOperator is hiring a Customer Operations Specialist to execute day-to-day administrative, configuration and ticketing workflows for a dedicated portfolio of reactive B2B accounts. In this role, you…
Manager – Customer Support
About the Role We are hiring a Customer Support Manager to own service delivery, account operations, and retention for MyOperator's IVR and AI bot customer base. This is a hands-on leadership role where you will manage…
Account Manager
Role Overview We are hiring an Account Manager (SMB) to manage and grow a portfolio of 200+ existing SMB customers at MyOperator. This is a revenue-owning individual role, responsible for renewals, upsells and…
Team Leader - Inside Sales
About the Role We are hiring a Sales Team Lead – Inside Sales to drive revenue outcomes and scale a high-performing inbound sales team at MyOperator . This is a hands-on leadership role where you will manage a team of…
Human Resource Business Partner
Role Overview We are hiring an experienced HR Business Partner to own the full people operations function at MyOperator — everything from onboarding and confirmation to performance management, policies, employee…
Head of Human Resources Operations
Role Overview We are hiring an experienced Head of HR Operations to own the full people operations function at MyOperator — everything from onboarding and confirmation to performance management, policies, employee…
Talent Acquisition Manager
Role Overview We are looking for a Strategic Talent Acquisition Manager with 8–10 years of experience who can own, lead, and drive our entire recruitment engine. This is an executive-interfacing role where you will…
Senior QA Engineer
The Senior QA Engineer will own end-to-end test automation for a customer operations AI platform, utilizing Playwright, mobile automation tools, and API testing. The role involves building robust automation frameworks and integrating them into CI/CD pipelines to ensure the reliability of AI-driven features.
Senior Manager Enterprise Sales
Role Overview MyOperator is transitioning from a Cloud Telephony leader to India's leading Business AI Operator — and this role will be central to driving that growth through outbound sales. As Senior Manager –…
Senior Customer Support Representative
Role Overview Most customer support roles focus on resolving individual customer queries. At MyOperator, this role goes a step further. As a Senior Customer Support Executive , you will handle customers across voice,…
Sr Business Consultant -Outbound Sales
Role Overview We are hiring an Business Consultants to drive high-value deals with mid-market and enterprise clients. You will own full-cycle enterprise sales , from prospecting to closure, engaging CXOs and senior…
Associate Vice President - Strategic Alliances & Partnerships
About MyOperator MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund…
Executive - Telco & Backend Operations
Job Description We are hiring a smart individual to support as an Operation Executive under the supervision of TL/HOD. The person will be responsible for the day to day activities related to telecom and other vendors…