MyOperator
MyOperator is a cloud communication service provider in India, enhancing customer interaction through a unified platform for calls and WhatsApp services.
Company facts
- Founded
- 2010
- Headquarters
- India
- CEO
- Ankit Jain
About
MyOperator was started with a vision to help businesses utilise cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of over 180, and the growth continues. We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience. Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe. We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries. MyOperator is India's cloud communications leader trusted by over 10000 businesses, including industries such as education and healthcare, proving that we deliver effective communication solutions.
Open positions
Customer Operations Specialist
About the Role MyOperator is hiring a Customer Operations Specialist to execute day-to-day administrative, configuration and ticketing workflows for a dedicated portfolio of reactive B2B accounts. In this role, you…
Manager – Customer Support
About the Role We are hiring a Customer Support Manager to own service delivery, account operations, and retention for MyOperator's IVR and AI bot customer base. This is a hands-on leadership role where you will manage…
Account Manager
Role Overview We are hiring an Account Manager (SMB) to manage and grow a portfolio of 200+ existing SMB customers at MyOperator. This is a revenue-owning individual role, responsible for renewals, upsells and…
Team Leader - Inside Sales
About the Role We are hiring a Sales Team Lead – Inside Sales to drive revenue outcomes and scale a high-performing inbound sales team at MyOperator . This is a hands-on leadership role where you will manage a team of…
Senior QA Engineer
The Senior QA Engineer will own end-to-end test automation for a customer operations AI platform, utilizing Playwright, mobile automation tools, and API testing. The role involves building robust automation frameworks and integrating them into CI/CD pipelines to ensure the reliability of AI-driven features.
Senior Customer Support Representative
Role Overview Most customer support roles focus on resolving individual customer queries. At MyOperator, this role goes a step further. As a Senior Customer Support Executive , you will handle customers across voice,…
Associate Vice President - Strategic Alliances & Partnerships
About MyOperator MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund…
Senior PhP Developer
This is a remote position. We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic,…
Technical Support Engineer
This is a remote position. Job Description A Technical Support Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for handling…
Lead Full Stack developer
This is a remote position. Writing reusable, testable, and efficient code Design and implement high performance applications. End to end responsibility from development to production. Work with product and design teams…
Full Stack developer
This is a remote position. Writing reusable, testable, and efficient code Design and implement high performance applications. End to end responsibility from development to production. Work with product and design teams…
Software Developer PHP
This is a remote position. Job description We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all…
Team Leader - Tech Support
This is a remote position. Job Description A Technical Support TL will be responsible for managing Tech Support Team, should be able identify gaps in the resolution of issues if any delay happens by the team in…