Narvar
Provides a post-purchase customer experience platform for retailers.
Company facts
- Founded
- 2012
- Employees
- 383
- Headquarters
- United States
- CEO
- Anisa Kumar
- Type
- Private
- Funding
- Series C · $30M · 2018
- Subsidiaries
- Lumi, Kronos Care, GoPigeon
About
We are Narvar, and we're on a mission to simplify the everyday lives of consumers by transforming the post-purchase experience. We believe that what happens after a customer clicks 'buy' is just as critical—if not more so—than the purchase itself. That's why we created a leading post-purchase intelligence platform, dedicated to helping retailers build long-term loyalty and drive sustainable growth. Our platform empowers over 1,500 of the world's most admired brands, including names like Sephora, Levi's, Sonos, and LVMH, to engage consumers, deliver seamless operations, and ultimately grow their business. We understand that every interaction is an opportunity, and powered by our AI engine, IRIS™, and billions of data points, we turn these post-purchase moments into personalized insights that build trust and safeguard operations. Since our founding in 2012, we've been pioneering the post-purchase movement. Our journey started with the vision of our founder, Amit Sharma, a retail veteran, and today, under the leadership of our CEO, Anisa Kumar, we continue to innovate and redefine this crucial space. We touch over 125 million consumers worldwide each year, across billions of interactions, in numerous countries and languages. Our comprehensive suite of solutions covers everything from returns and exchanges to tracking, notifications, and fraud prevention. We're passionate about helping retailers not only meet but exceed customer expectations. We're a global team, with a distributed workforce across North America, Europe, and India, united by a culture that thrives on adventure, innovation, and a commitment to doing great things together. We're proud that over 90% of U.S. adults have experienced better retail through Narvar, and we're excited to continue shaping the future of post-purchase experiences, making them more personal, efficient, and loyalty-driven for everyone involved.