Natterbox Ltd
Natterbox is a leading provider of cloud-based contact center solutions, specializing in AI-powered technology integrated with Salesforce to enhance customer engagement.
Company facts
- Founded
- 2010
- Headquarters
- United Kingdom
- CEO
- Neil Hammerton
About
Natterbox began its journey as a vision to integrate human voice seamlessly with technology, transforming the customer experience in business communications. Established in 2010, the company emerged as a pioneer in cloud-based contact center solutions, specifically tailored for Salesforce users. Natterbox recognized the hurdles businesses faced in managing telephony effectively and sought to create a solution that not only streamlined operations but also enhanced the quality of customer interactions. As the digital landscape evolved, so did Natterbox, consistently incorporating advanced AI technologies to offer hyper-personalized customer journeys, ultimately making every conversation meaningful. Today, Natterbox stands proud with a strong global presence, boasting numerous data centers and a growing clientele of over 600 businesses. The company harnesses AI-enhanced technology to amplify productivity, empower sales teams, and offer unparalleled customer service experiences. Customer feedback highlights the profound impact of Natterbox's solutions, including reduced abandonment rates and increased sales responsiveness. With its commitment to continuous innovation and customer success, Natterbox is not just facilitating conversations; it is redefining what it means to connect in the business world.