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Field/lab network engineer role at a Kelly telecom services unit: integrate, certify, and demonstrate 4G LTE/5G RAN equipment in customer labs, run proofs of concept for pre-commercial radio access technology, and support NPI projects with configuration, feature testing, and troubleshooting. Core tech: 3GPP 4G LTE/5G RAN.
An onsite role in Greensboro, NC coordinating IT/telecom service delivery: managing ticket workflows, scheduling and dispatching field technicians, and ensuring SLA compliance in a fast-paced IT/telecom managed services environment.
Coordinates IT/telecom service desk operations in Greensboro, NC: managing support ticket workflows, scheduling and dispatching field technicians, and ensuring SLA compliance in a fast-paced IT, telecom, or managed services environment while balancing customer communication.
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