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First-line ICT Service Desk Analyst for Norfolk and Suffolk NHS Foundation Trust: handling phone calls and live chat, managing incidents and service requests, and providing first-level remote digital support to Trust users. Onsite role based in Hellesdon, Norwich, UK.
Joining an NHS mental health trust's Desktop Support team, this role provides 1st/2nd line IT support on-site and remotely across Norfolk and Suffolk sites — troubleshooting hardware, software, telephony and Active Directory issues, building and refreshing PCs, and contributing to incident, request, problem and configuration management.
Project Manager role at Norfolk and Suffolk NHS Foundation Trust, a public-sector provider of mental health, learning disability and wellbeing services across Norfolk and Suffolk. The posting gives little detail on duties or tech stack, so day-to-day work would center on managing projects within the trust.
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