ICT Service Desk Analyst
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Summary
First-line ICT Service Desk Analyst for Norfolk and Suffolk NHS Foundation Trust: handling phone calls and live chat, managing incidents and service requests, and providing first-level remote digital support to Trust users. Onsite role based in Hellesdon, Norwich, UK.
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience. Please note due to the nature of our roles and patie…