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Job Description Under general direction of the IT Program Manager, the Senior IT Business Analyst functions as a liaison between the Business Leadership Team, and other key stakeholders. Senior IT Business Analyst,…
Job Description JOB SUMMARY: The Senior Manager, Strategic Operations and Partnerships provides strategic leadership and operational oversight for NTTA's Account Management Services (AMS) function, including…
Job Description JOB SUMMARY: This role provides strategic and operational leadership for NTTA's enterprise cybersecurity, information security, cyber risk management, and regulatory compliance programs. This…
Job Description Responsible for delivering learning content that enhances agent performance and drives customer satisfaction within the contact center. This role focuses on presenting engaging, blended training…
Job Description Summary: The Manager, Endpoint Management is responsible for directing and overseeing a specialized team charged with ensuring the secure, reliable, and efficient operation of endpoint devices—including…
Job Description The Business Intelligence Analyst serves as a strategic partner to business leaders by transforming complex data into actionable insights that drive operational excellence, informed decision-making, and…
Job Description Summary: The purpose of this position is to source, screen, and interview applicants for all positions in the agency. This is accomplished by developing hiring targets and goals, conducting candidate…
Job Description The purpose of the Roadside Safety Services program is to assist in the rapid removal of debris, disabled vehicles and those involved in accidents from the freeway. Specialists assist disabled motorists…
Job Description This position provides communication and support services to the Texas Department of Public Safety state troopers, Roadside Safety Service (RSS) staff, local agency first responders, contract wreckers…
Job Description In addition to the duties of a Senior Procurement Specialist (SPS), the Senior Procurement Specialist II is responsible for providing guidance, cross coverage, support and maintaining schedules for the…
Job Description This position is responsible for providing professional acquisition of supplies, services, and equipment, in the required quantity and quality for the NTTA. It is the responsibility of this position to…
Job Description The Information Technology (IT) Project Manager is responsible for the formal management of software development, mobile, web, and technical upgrade projects, as required to meet the growing needs of…
Job Description The Intelligent Transportation Systems (ITS) Project Manager is responsible for the oversight of ITS initiatives throughout planning, design, construction, implementation, testing, and ongoing…
Job Description The Senior Project Manager is responsible for execution of software development, technical implementation, software implementation, and maintenance projects as assigned for the NTTA’s Information…
Job Description The ServiceNow Architect is responsible for the architecture, design, implementation and enhancement of innovative technology solutions using the ServiceNow platform, enhancing business processes and…
Job Description A Senior ETL Developer specializing in Google Cloud Platform (GCP) and BigQuery designs, builds, and optimizes large-scale data pipelines. This role requires advanced SQL, Python, orchestration…
Job Description The purpose of this position is to interact with customers to provide and process information in response to inquiries, concerns, and requests about their accounts. Duties include handling customers…
Job Description The Customer Service Supervisor leads daily operations across multiple customer service channels, including Call Center, Front Counter, and Back Office Support, ensuring consistent, high-quality service…
Job Description The QA/QC Supervisor leads a team of Quality Analysts and Coordinators to ensure high service standards across all customer interactions. This role blends traditional quality assurance with modern tools…
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