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Okendo

Okendo is a customer marketing platform designed to help ecommerce brands build stronger customer relationships and drive growth by leveraging user-generated content and a suite of engagement tools.

Discussion
digital-marketingecommerceenterprise-software

Company facts

Founded
2016
Headquarters
Australia
CEO
Matthew Goodman

About

At Okendo, we are revolutionizing the way ecommerce brands connect with their customers and drive growth through groundbreaking technology. Our customer marketing platform is meticulously designed to help businesses build stronger, more profitable relationships by harnessing the power of their most valuable asset: their customers. We empower Shopify merchants to accelerate their growth and operate more efficiently by cultivating brand advocacy and maximizing customer lifetime value. Okendo's innovative suite of products, including Reviews, Referrals, Quizzes, Loyalty, and Surveys, provides a unified solution for managing all aspects of customer engagement. This integrated approach simplifies the tech stack, reduces app complexity, and offers a consolidated view of customer interactions, enabling brands to make data-driven decisions. Our commitment to innovation is evident in our advanced features, such as attribute-based ratings that allow customers to provide detailed feedback on specific product qualities like fit or performance. We also enable businesses to capture demographic information, facilitating a deeper understanding of customer segments and preferences. Okendo's platform is engineered for performance, with the fastest-loading review widgets that minimize impact on page load times while maintaining visual appeal and functionality. Furthermore, our deep integrations with over 65 leading commerce tools, including Klaviyo, Attentive, Meta, and Google, allow brands to unify their technology, streamline workflows, and elevate the overall customer experience. By enabling brands to capture and showcase authentic user-generated content, such as product ratings, reviews, photos, and videos, Okendo helps build shopper trust, enhance engagement, and ultimately compel buying actions. We are dedicated to helping brands turn their happy customers into their most effective marketers, fostering a cycle of advocacy and sustainable growth.

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