Origo BPO

About

At Origo BPO, we believe that exceptional business outcomes come from exceptional teams working together with clarity and purpose. As an Australia-based business process outsourcing firm, we specialize in building dedicated remote teams for mid-market companies, with particular expertise serving field service businesses across multiple sectors including SaaS, healthcare, legal, and telecommunications. Our approach is different from traditional BPO providers. We don't just recruit low-cost labor and wish you good luck. Instead, we create and execute Value Creation Plans that fix operations issues, increase your team's productivity, and automate workflows with technology. With over 1,000,000 transactions processed for service businesses, we bring specialized industry knowledge that helps mid-market executives scale their back-office operations at a fraction of the time while reducing overhead and improving cash flow. We hire, train, and co-manage your dedicated remote team members across all back-office functions from call to cash. Our Origo Academy empowers team members to improve daily through comprehensive training and tools. We're proud to maintain a 96.3% staff retention rate and a Net Promoter Score of 67, demonstrating our commitment to both our clients and our people. Our guaranteed KPIs mean we tie our compensation to performance - if we fail to deliver, we take a pay cut. That's how much we believe in what we do.