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On-site IT Support Specialist at osapiens' Madrid office, acting as first line of support for employees' day-to-day IT needs: resolving tickets, running onboarding/offboarding, and managing devices and accounts in a cloud-only environment built on Microsoft 365, Entra ID/Azure, and Intune.
Department: Customer Support Employment type: Full-time Location: Madrid Workplace: Hybrid (with up to 2 days home office per week) About osapiens osapiens helps global companies build transparent, compliant, and…
Why this role exists About 28,000 support tickets reach us every year. A large share of them are questions we have answered before, in a ticket, an onboarding call or a help-center article that the customer did not…
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