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Ovation Workplace Services

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2 jobs
Ovation Workplace Services
3 views 4 days ago

Desktop Support Technician

NewBe an early applicant North America
United States

Provides first- and second-level desktop support across local and remote environments — troubleshooting hardware, software, operating systems, enterprise applications, and peripherals; documenting incidents in the IT ticketing system; and communicating with end users and escalating promptly to keep SLAs on track across all shifts.
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Ovation Workplace Services
2 views 4 days ago

Desktop Support Specialist

NewBe an early applicant North AmericaFull-time
United States

Delivers first- and second-level IT support to end users on-site and remotely: troubleshooting Windows 10/11, Office 365, macOS, peripherals, and mobile devices, logging incidents in a ticketing system, and escalating as needed to meet SLAs, including some evening/weekend coverage.
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