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21 hours ago
Coordenador de service desk e suporte de ti
New LATAMLead
Brazil
FortalezaCoordinator role leading the service desk and IT support operation at a Brazilian pharmacy retail chain: managing the support team, SLAs/OLAs and performance indicators, identity and access management, and ITIL-based incident/problem/request/change processes, while driving automation with RPA, AI and chatbots.
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