PCCW SOLUTIONS INSYS PTE. LTD.
Junior Presales Solution Architect (ServiceNow)
Junior presales role designing ServiceNow-based solutions for clients, translating business needs into ITSM/ITOM workflows and proposals while supporting sales and demos.
Senior Network Engineer
Design, deploy, and secure enterprise networks and firewalls for clients, handling LAN/WLAN, routing, switching, and 24x7 incident response with multi-vendor environments.
Information Security Officer (InfoSec)
Oversee and harden end-user systems (Windows, macOS, O365) and respond to phishing or security incidents while enforcing IT security policies and compliance.
Cloud Database Administrator - AWS
Administers AWS cloud databases (RDS, DynamoDB, Aurora) for government apps, ensuring security, compliance, and 24/7 availability while automating operations with Python/Bash.
Service Delivery Manager - GCC/GCC+ (AWS)
Oversee cloud and IT managed services, enforce SLAs/KPIs, lead incident response, and drive ITIL governance for AWS/GCC environments.
IT Security Officer (CDN, WAF, DDoS)
Oversee CDN, WAF, and DDoS defenses; run vulnerability scans with Tenable Nessus; triage SIEM alerts in Splunk/Cortex; ensure CIS hardening and compliance; and coordinate incident response and security training.
Data Analyst
Build and own enterprise Power BI dashboards and reports, using Python for data prep and automation, SQL for extraction, and basic ML models to deliver KPI insights and actionable business recommendations.
SolarWinds/Network Engineer
Maintains and optimizes enterprise monitoring platforms like SolarWinds and BMC, troubleshoots issues, and ensures system availability and security for network infrastructure in Singapore.
Network Engineer
Maintains and secures enterprise networks in Singapore, resolving L2/L3 issues, managing firewalls (Palo Alto, Check Point), Cisco routing/switching, and Aruba wireless/NAC systems.