PEC PTE. LTD.
PEC Sweden AB is Sweden's largest care and contact center, providing inbound, outbound, and telephone services from offices in Kristinehamn, Karlstad, Malmö, and Västervik with over 250 employees.
Company facts
- Founded
- 2003
- Headquarters
- Sweden
About
PEC, officially registered as PEC Sweden AB, is Sweden's largest care and contact center, providing comprehensive customer service solutions to businesses across various industries. Founded in 2003, the company has grown to become a leading provider of call center services, offering inbound customer service, outbound telemarketing, and telephone answering services to clients throughout Sweden. The company operates from multiple offices located in Kristinehamn, Karlstad, Malmö, and Västervik, employing over 250 professionals who deliver personalized customer contact solutions. PEC serves as a strategic partner for well-known brands including E.ON, Egmont, Allente, Three (Tre), and the Swedish Postcode Lottery, handling functions such as customer service, technical support, order processing, and sales campaigns. PEC differentiates itself through its commitment to employee development, offering continuous training in communication skills, sales techniques, and customer service. The company emphasizes creating a supportive work environment where staff can develop professional skills applicable throughout their careers. With a collective bargaining agreement through Unionen, PEC provides stable employment with fixed base salaries, generous commission structures, and regular feedback and coaching.