pendo
Software platform providing product analytics and user guidance tools.
Company facts
- Founded
- 2013
- Employees
- 1,055
- Headquarters
- United States
- CEO
- Todd Olson
- Type
- Private
- Funding
- Series F · $150M · 2021
- Subsidiaries
- Mind the Product, Chisel Labs, Znode, Receptive
About
Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences. From Fortune 500 enterprises to B2B tech startups to educational institutions and healthcare systems, organizations around the world use Pendo to achieve a common goal—to accelerate and deepen software product adoption. Pendo, the most comprehensive product experience platform, allows companies to put product at the center of everything they do. We help teams integrate product intelligence into their organizations to confidently innovate at the speed of changing user needs—taking the guesswork out of delivering the best product experiences. Pendo combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. And through our Mind the Product and customer communities, we provide education, events, and training to support product and digital leaders everywhere. Pendo culture combines the thrill of a startup with the reassurance of grown-up responsibility. At our core, we’re a team of resourceful individuals who love to question everything. But where some companies may fail to focus that energetic, rebellious streak, Pendozers channel our collective bias to act into innovation, colorful (pink!) celebrations, and a maniacal focus on our customers. Our teams are fiercely loyal, independent, and fun-loving, so be prepared for a helping of honest, direct feedback from a team that wants to see you thrive. Be part of a passionate culture at a high-growth company. Seize the opportunity to work with a great team while making a real impact on the future of product. Core values Our values guide everything we do at Pendo. RESPECT OUR LIVES OUTSIDE OF WORK: We bring our whole selves to work and celebrate what makes each other unique. BE DIRECT & TRANSPARENT: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so. MANIACAL FOCUS ON THE CUSTOMER: If there’s an opportunity to improve the customer experience, we do it. BIAS TO ACT: We take initiative to get things done, collaborate, and go above and beyond the call of duty. SHOW ME THE DATA: No matter what the decision, data should be the primary input for decision making. ACT LIKE OWNERS: We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so. WIN TOGETHER: We succeed together and challenge each other to grow. We collaborate and support one another as a team.
Open positions
Sr. Customer Engineer, Enterprise (Pre & Post Sales)
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and…
Sr. Customer Engineer (Pre & Post Sales)
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and…
Sr. Customer Engineer (Pre & Post Sales)
The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical…
Sr. GRC Engineer
Pendo is hiring a Sr. GRC Engineer in Raleigh, NC (hybrid, 3 days/week in office) to own compliance programs like SOC 2, ISO 27001, PCI-DSS, and FedRAMP end-to-end, lead risk assessments and incident response, and use AI tooling to accelerate audit evidence, policy work, and GRC operations.
Workday Systems Engineer
Owns and evolves Pendo's Workday HCM platform day to day: configuring modules (HCM, Advanced Compensation, Time Tracking, Time & Attendance), building reports and integrations, managing security and data integrity, and supporting open enrollment and comp cycles while partnering with HR and Recruiting. Core tech: Workday, EIBs, Workday Studio, Core Connectors.
Chief of Staff, CEO
Pendo is seeking a strategic, proactive Chief of Staff to serve as a trusted advisor and partner to our CEO. This highly visible role will help shape and advance company priorities, drive cross-functional alignment,…
Software Engineer (AI)
Builds full-stack agent observability tools for Pendo’s AI-driven product, integrating Go services, Vue interfaces, and LLM-backed features to help customers debug agent behavior and tool interactions.
Account Director Enterprise Sales
The Team + The Role Pendo’s Enterprise Sales team drives growth across the company’s largest and most strategic accounts. The team partners with senior business and technology leaders to position Pendo as a critical…
Sr. Account Executive Enterprise Sales
The Team + The Role Pendo’s Enterprise Sales team drives growth across the company’s largest and most strategic accounts. The team partners with senior business and technology leaders to position Pendo as a critical…
Software Engineer, Full Stack
Full Stack Software Engineer at Pendo in Raleigh (hybrid, 3 days/week in office) owning features end to end: frontend-heavy work in Vue/TypeScript plus the backend services and APIs behind them, with daily AI-assisted development and contributions to AI-powered product capabilities (MCP, LLMs). Salary $108,000-$131,000.
Sr. Product Marketing Manager
The Team + The Role Pendo's Product Marketing team translates what we build into why it matters. The team works at the intersection of product, revenue, and marketing, owning the narratives, positioning, and…
Sr. Software Engineer (Backend)
Senior backend engineer at a SaaS company building scalable features for a product analytics platform using Go, Java, Python, or C++ and cloud services.
Lead Product Marketing Manager
The Team + The Role Pendo’s product marketing team sits at the intersection of product strategy, go-to-market execution, and customer growth. As software development moves faster, the team is expanding how Pendo…
Sr. Software Engineer (AI)
Build and ship AI-native features for a product-analytics platform, including RAG pipelines, agentic workflows, and LLM-powered tools, from prototype to production while owning reliability and cost at scale.
Staff Software Engineer (AI)
Staff engineer on Pendo's AI team building AI-native products for its product experience (PX) platform — designing RAG pipelines, agentic workflows, and LLM-powered features from prototype to production, with ownership of model strategy, evaluation, guardrails, and deployment. Hybrid role based in the New York office (3 days/week in-office).
Business Development Representative
The Team + The Role Pendo's Business Development team fuels our go-to-market motion. The team is often the first point of contact for companies that may become Pendo's next customers, and it plays a critical…
Sr. AI Backend & Data Engineer
Build and ship AI-native backend and data systems in Go/Python/Java that power real-time GTM decisions, integrating ML/LLMs as runtime dependencies and shipping daily.