pendo
Software platform providing product analytics and user guidance tools.
Company facts
- Founded
- 2013
- Employees
- 1,055
- Headquarters
- United States
- CEO
- Todd Olson
- Type
- Private
- Funding
- Series F · $150M · 2021
- Subsidiaries
- Mind the Product, Chisel Labs, Znode, Receptive
About
Pendo improves the apps you build, buy, and sell so you can deliver better customer and employee experiences. From Fortune 500 enterprises to B2B tech startups to educational institutions and healthcare systems, organizations around the world use Pendo to achieve a common goal—to accelerate and deepen software product adoption. Pendo, the most comprehensive product experience platform, allows companies to put product at the center of everything they do. We help teams integrate product intelligence into their organizations to confidently innovate at the speed of changing user needs—taking the guesswork out of delivering the best product experiences. Pendo combines powerful software usage analytics with in-app guidance and user feedback capabilities, enabling even non-technical teams to deliver better product experiences to their customers or employees. And through our Mind the Product and customer communities, we provide education, events, and training to support product and digital leaders everywhere. Pendo culture combines the thrill of a startup with the reassurance of grown-up responsibility. At our core, we’re a team of resourceful individuals who love to question everything. But where some companies may fail to focus that energetic, rebellious streak, Pendozers channel our collective bias to act into innovation, colorful (pink!) celebrations, and a maniacal focus on our customers. Our teams are fiercely loyal, independent, and fun-loving, so be prepared for a helping of honest, direct feedback from a team that wants to see you thrive. Be part of a passionate culture at a high-growth company. Seize the opportunity to work with a great team while making a real impact on the future of product. Core values Our values guide everything we do at Pendo. RESPECT OUR LIVES OUTSIDE OF WORK: We bring our whole selves to work and celebrate what makes each other unique. BE DIRECT & TRANSPARENT: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so. MANIACAL FOCUS ON THE CUSTOMER: If there’s an opportunity to improve the customer experience, we do it. BIAS TO ACT: We take initiative to get things done, collaborate, and go above and beyond the call of duty. SHOW ME THE DATA: No matter what the decision, data should be the primary input for decision making. ACT LIKE OWNERS: We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so. WIN TOGETHER: We succeed together and challenge each other to grow. We collaborate and support one another as a team.
Open positions
Workday Systems Engineer
Owns and evolves Pendo's Workday HCM platform day to day: configuring modules (HCM, Advanced Compensation, Time Tracking, Time & Attendance), building reports and integrations, managing security and data integrity, and supporting open enrollment and comp cycles while partnering with HR and Recruiting. Core tech: Workday, EIBs, Workday Studio, Core Connectors.
Software Engineer (AI)
Builds full-stack agent observability tools for Pendo’s AI-driven product, integrating Go services, Vue interfaces, and LLM-backed features to help customers debug agent behavior and tool interactions.
Sr. Software Engineer (AI)
Build and ship AI-native features for a product-analytics platform, including RAG pipelines, agentic workflows, and LLM-powered tools, from prototype to production while owning reliability and cost at scale.
Staff Software Engineer (AI)
Staff engineer on Pendo's AI team building AI-native products for its product experience (PX) platform — designing RAG pipelines, agentic workflows, and LLM-powered features from prototype to production, with ownership of model strategy, evaluation, guardrails, and deployment. Hybrid role based in the New York office (3 days/week in-office).
Sr. Software Engineer
Build AI-powered product analytics features in TypeScript/Vue.js that turn usage data into actionable insights, owning full-stack delivery and customer impact in a fast-moving startup.
