Pomeroy Technologies
Open positions
Level 1 Helpdesk Technician
General Function: The Service Desk Analyst I will provide first line support for clients. Will be responsible for following standard processes and be required to document and resolve technical issues relating to…
Service Desk Analyst Level 2
Position Overview: The Level 2 Service Desk Agent - Queue Monitoring and Incident Management is a vital role within our IT support team, responsible for overseeing queue operations, managing incidents, ensuring SLA…
Transition Manager
Position Summary The Project Transition Manager is responsible for planning, coordinating, and executing the successful transition and onboarding of managed IT services, including Service Desk, Field Services, Managed…
Executive Solution Architect
Role Overview The Executive Solution Architect is a senior client-facing individual contributor responsible for shaping and selling managed and software-enabled services across enterprise accounts. This role partners…