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Probe CX

Probe CX, a global customer experience arm of Probe Group, delivers digitally-enabled CX solutions that blend advanced technology with a people-first mindset.

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probecx.com ↗ LinkedIn ↗

Company facts

Founded
1979
Employees
10,001
Headquarters
Australia
CEO
Maneesh K. Sharma
Type
Enterprise

About

Probe CX, a global customer experience arm of Probe Group, delivers digitally-enabled CX solutions that blend advanced technology with a people-first mindset. Their portfolio spans customer management, intelligent automation, IVR/NLP, RPA, credit and collections, and full-service contact centres, enabling scalable, end-to-end experiences across more than 11 industries. With over 40 years of expertise, Probe CX focuses on unlocking hidden CX value through data-driven insights and workforce transformation. The company’s distinctive edge lies in its commitment to diversity, accountability, and sustainable practices, positioning it as a trusted partner for next-generation CX transformation.

5 jobs
Probe CX
2 days ago

Network Engineer

NewBe an early applicant On-siteAPACFull-time
Philippines

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…

Agile Automation BGP Firewall IPsec +6 skills
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Probe CX
5 views 3 weeks ago

Senior Backend Engineer for Conversational AI

Open 17d APACSenior
New Zealand

Probe CX (Probe Group) is hiring a Senior Backend Engineer in Auckland to build scalable backend services and AI-powered workflows — owning API development in Node.js/TypeScript and integrating LLMs and generative AI into production systems, while collaborating with frontend teams and mentoring juniors.

AI API Generative AI LLM Node.js +1 skills
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Probe CX
3 views 3 weeks ago

Backend Developer - Conversational AI

Open 18d APAC
New Zealand

Senior backend developer (5+ yrs) at Convai (Probe Group) in Auckland building scalable Node.js/TypeScript services and REST APIs that power conversational AI — integrating LLMs and generative AI into chatbots, AI assistants, and intelligent workflows, with cloud, database, and distributed-systems work.

Agentic AI AI Anthropic API AWS +16 skills
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Probe CX
4 weeks ago

Customer Care Representative Remote

Open 23d RemoteAPACFull-time
Australia

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North…

Accessibility Android iOS
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Probe CX
4 weeks ago

IT Incident, Problem and Change Manager

HybridAPACFull-time
Philippines

Salary: ₱40,000 – ₱50,000 per month About the role The IPC Manager drives operational stability, high service availability, and business continuity across the enterprise. Actively bridging technical operations with…

AWS Azure Cloud Financial Reporting ITIL +1 skills
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