quantumloopai
QuantumLoopAI is the UK's leading AI receptionist for NHS primary care, providing EMMA - an AI-powered call handling system for GP surgeries that answers every patient call instantly, reduces reception costs by 80%, and serves over 2 million NHS patients.
Company facts
- Founded
- 2023
- Headquarters
- United Kingdom
- CEO
- Imran Khan
About
QuantumLoopAI is the UK's leading AI receptionist for NHS primary care, transforming how millions of patients access GP services every day. Every morning, millions of patients compete for GP phone lines that were never designed to handle modern demand, resulting in jammed switchboards, frustrated patients, and reception teams ground down by relentless call volumes. EMMA, the company's flagship AI receptionist, eliminates this entirely. Built specifically for general practice, EMMA answers every patient call instantly during surgery hours with no queue, no hold music, and no missed calls. QuantumLoopAI serves over 2 million NHS patients across hundreds of GP surgeries and Primary Care Networks, making it the most widely adopted AI receptionist in UK primary care. Practices using EMMA typically see call-handling costs reduce by up to 80%, while patient access and satisfaction improve dramatically with an 81% uplift in GP patient survey scores. The company is DTAC certified and built to meet NHS clinical safety standards, working with GP surgeries, PCNs, and ICBs committed to making primary care more accessible, efficient, and sustainable.